Is It Possible to Like Ads? Yes: Stephanie Courtney

Stephanie Courtney

I consider myself a very cynical person about advertising.  I know it’s crucial for product promotion, keeping the economy going, and all that.  But it often seems like people are trying to trick you into doing something.  And sometimes, they truly are.  Or the advertiser assumes that you’re an idiot.  And sadly, there may be enough idiots out there who actually will buy the product, perpetuating the ad stupidity cycle.  And possibly worst of all, a lot of it seems like pure lies, plain and simple.  The old-school, foot in the door, say anything, keep the relentless pressure going even if the subject/victim is clearly indicating that they’re not interested – this approach is incredibly annoying, but still widely practiced.

Fortunately, it seems that a lot of ad execs now understand how cynical people are, and have adapted.  I’m finding that more and more ads are actually fun to watch, and I never thought I’d say that.  Wit, creativity, and charm seem to be coming back into style.  How quaint!  Verizon had an ad where two young kids were very slowly and patiently telling their parents how to use a cell phone.  The parents had the innocent, nervous look of children on their way to the first day of school.  The reversal of roles and the spot-on acting made it absolutely hilarious.

My favorite, though, is the on-going series of Progressive Insurance ads, starring the enthusiastic Flo, played by Stephanie Courtney.  She’s relentlessly positive, very cute, and her voice is lively, just as you’d expect in an ad.  The scripting is pretty good, with dashes of dry humor.  But there’s something else about her.  She is amazingly likable.  Totally adorable.  I genuinely want to see her.  If she’s coming on, there’s no way that I’ll hit the mute button or leave the room for some snacks.

What is it, exactly?  Though she’s very enthusiastic and bubbly, she manages to stop just short of irritating, a very fine line.  She’s definitely pretty, but has a whole lot of makeup on in the ads.  It wasn’t until trying to find out who she was that I discovered regular photos of her, and she’s quite beautiful.  I also found out that she’s a long-standing member of a comedy troupe, so it’s no wonder that she’s funny, even when she’s not making a joke, and her timing is perfect.  The ads are appealingly written.  But it’s definitely her – she has the X-factor.  Others have trouble explaining it, too – it’s just there, and she’s luminous.

I’ve heard that she has roles on various shows, but I have yet to see any of them.  But I look forward to seeing anything she’s in.  Stephanie, count me in as one of the many people with a crush on you!

 

PDF Files as Content for a Website? Bad Idea.

I’m not sure if this is a real trend, or just the particular clients I’m working with lately, but I’m seeing a scourge of PDF’s intended as content for web pages.  Just don’t do it.  Please.  Some common offenses:

“Here are my 27 PDF’s, which are every sales brochure my company has, and I want them on page X”.  If someone wants to read 27 PDF sales brochures (and that’s a giant “if”), each 20 pages long, please – at least warn the visitor.  Tell them that they need the Acrobat reader to read it.  Most people do have it, but many still do not.  Also warn them of the size – I had a client whose PDF collection included some 20+ megabyte whoppers.  Even if the person is on a fast connection, this will take a lot of time to download, confusing the visitor, and may even crash their browser.  Annoying the visitor isn’t going to make the sale.  Also, sure, those 544 product characteristics are near and dear to your sales heart, but why not just give a nice teaser on the website, and “call or email for more info”.  People looking at a webpage don’t like reading long long long pages.  Honest.

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MODx Web Development – a Book Review

I have been developing websites using the MODx content management system (CMS) for several years.  It’s a great system, and though it’s very powerful, and has a supportive online community, I’ve always thought that the documentation could be improved.  That’s why I was pleased to see the brand new book from Packt Publishing, MODx Web Development.  I believe this is the very first published book about MODx.  This bodes well; in my experience, it seems that all the best CMS systems eventually have books written about them – it’s an indication that the system has graduated, in a  sense, and is here to stay.  By comparison, Drupal is possibly the most powerful open-source CMS system, and it sports a half-a-dozen published books or more.

This type of book tends to be directed at a particular type of audience.  Sometimes a book will be highly techie, written for programmers who love to look at many pages of code and think about things like polymorphism and hash tables.  You also have books that are geared more to the visual designer, someone who concentrates on the look-and-feel of a site, and may be deeply in love with Photoshop.  I fall between those two extremes, often working with elements of both.  CSS is probably what I enjoy doing the most, but I end up working on just about all elements of a site.  This book’s intro section does a nice job of describing who might benefit from using MODx and why, describing various types of content systems.  The author shows a continuum from a hardcore programming development type of system to one that is maybe less geek-oriented but easy to use.   I agree with the author that MODx is pretty easy to use, so it’s closer to that end of the spectrum, yet it does offer development features for those who want to build plugins and other applications of their own.  IMO this author writes very well – he takes just the right tone, making it usable by newbies, but showing just enough technical minutiae for those that are interested.

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